This is a database error. Firstly contact PTC Mysore for solution but if you have not much time and your daily work is suffering from it then check your Transaction details ( RL and Speed Post) in report you will see any one transaction or more are not showing Bar code or Weight etc. Now go to SQL Management Studio and open Counter Database and open Table named Mail and search these defaulter entries on that days entries. Correct them with authenticate data and close Management Studio. Now see again Submit Account and you will see your problem is resolved.
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